Information we collect
Through the contact form, we may collect records such as full name, phone number, email, request topic, message content, IP address and browser information.

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Truva Buro values the confidentiality of contact and request information shared through its website.
The contact and request information you share on the Truva Buro website is used to contact you, understand your product or service needs and allow the relevant team to follow the process. Reasonable technical and administrative measures are applied to protect the confidentiality of your information.
Through the contact form, we may collect records such as full name, phone number, email, request topic, message content, IP address and browser information.
Shared information is used to respond to quote, product sourcing, import, export, technical support or corporate service requests.
Request records are retained for a reasonable period to manage the service process and follow previous communication when needed.
Your information is not shared with third parties for marketing purposes. It may be processed only for service execution, legal obligations or technical infrastructure requirements.
Measures such as access control, server security and record tracking are applied to protect form records against unauthorized access.
You may contact us to request information, correction or deletion regarding the information you shared.
You can send questions about the use, update or deletion of your personal information to info@truvaburo.com.
This policy may be updated according to changes in website and service processes. Last update: 2026.